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Waste Pollution Complaint Reporting

Waste Management Bye Laws

These bye-laws govern a range of issues, including

  • obliging consumers to participate in an authorized waste collection service or provide documentary proof on what alternative means they use to dispose of their waste, and
  • encouraging greater segregation of waste to reduce volumes of residual waste collected.

Do you want to make a practical start to meeting the climate challenge?

This means that from now on, every household must be able to prove that they have a contract in place with an authorized waste collector or that they regularly use a civic amenity site or recycling center. By correctly managing your waste you will:

  • Make an important contribution to meeting the climate challenge
  • Improve the quantity and quality of recyclable material collected
  • Reduce the amount of waste going to landfill and incineration
  • Help conserve planet Earth’s finite resources

Who do these bye-laws apply to?

These bye-laws apply to all households, apartments and commercial premises.


Why do we need these bye-laws?

  • To help you manage your waste in an environmentally acceptable manner
  • To ensure that your waste is only given to an authorised door-to-door waste collector or brought to an authorised waste facility e.g. civic amenity sites
  • To help ensure your waste is correctly segregated
  • To reduce illegal dumping and backyard burning
  • By correctly managing your waste you will:
    • Make a contribution to meeting the climate challenge
    • Improve the quantity and quality of recyclable* material collected
    • Reduce the amount of waste going to landfill and incineration
    • Help conserve planet Earth’s finite resources

How do I comply with the bye-laws?

In order to manage your waste correctly you must either:

  • Have a contract in place with an authorised door-to-door waste collector
  • Have a bin sharing agreement in place ensure that the account holder has provided you with proof of agreement
  • Demonstrate regular use of an authorised waste facility e.g. civic amenity site

Whichever option you chose, you must be able to provide documentary evidence, such as receipts, statements or other proof of payment or for bin sharing a signed letter of consent from the person who holds the contract.


For more information visit https://www.mywaste.ie/my-household-waste-bye-laws/ 

 Report Waste Bye Laws.pdf (size 748.1 KB)

Household Waste Byelaws Information Leaflet.pdf (size 78.6 KB)


Make an Environmental Complaint

If you have a complaint to make in relation to Pollution or Environmental Protection matters you may do so by phone or in writing.
Please download the Environmental Enforcement Network booklet on how to make an Environmental Complaint. It gives details on who you should contact and what you can do to resolve Environmental problems.

For more information on specific forms of pollution please see the relevant webpages:


Make a complaint in writing:

Please download the relevant form and send the completed form to the Environment Section, Offaly County Council, Charleville Road, Tullamore, Co. Offaly.

Make a complaint by phone:

Environment Section, Áras an Chontae: (057) 9357403

Environmental Hotline: 1800 242 673

Out of Hours number: 1890 750 750

To report large scale illegal dumping please contact the Dump the Dumpers line: LoCall 1850 365 121