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Customer Service

We strive to deliver the best possible care to you in an effective and caring manner.

We strive for excellence in our customer service model and will endeavor to deliver quality in accordance with the highest standards of effectiveness, efficiency and integrity.

To submit a customer service request please email customerservices@offalycoco.ie or write to Corporate Services, Offaly County Council, Áras an Chontae, Charleville Road, Tullamore, Co. Offaly R35 F893.

Contact details for the Office of the Ombudsman are below:

Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773 Tel: 01 639 5600 Complaints email: complaints@ombudsman.ie Website: 

https://www.ombudsman.ie/

See details of our:

Customer Charter

Complaints Procedure

Protocol for Dealing with Complaints made against Elected Members of County and City Councils

Complaint from V1.1 for complaints made against Elected Members